Microsoft Second Shot is back

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Get a free Second Shot on your MCP exam

Take any Microsoft Certified Professional (MCP) exam between January 5, 2015, and May 31, 2015. If you don’t pass, get a free retake!

What exams are included in this offer?

All of the Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Solutions Developer (MCSD), and Microsoft Specialist certification exams are eligible. Microsoft Technology Associate (MTA) exams and Microsoft Office Specialist (MOS) exams do not qualify for this promotion.

How do I get my free retake?

When you register to take an MCP exam between January 5, 2015, and May 31, 2015, you become eligible for a free retake if you don’t pass it. You have 30 days from the date you took the initial exam to schedule a retake. To schedule your retake, sign in, select your exam from the exam list, and click Schedule now for free.

Microsoft Second Shot

ITIL v3 Foundation

ITIL v3 Foundation in IT Service Management – passed 35/40

What is ITIL®?

ITIL advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

The ITIL best practices are currently detailed within five core publications:
•ITIL Service Strategy
•ITIL Service Design
•ITIL Service Transition
•ITIL Service Operation
•ITIL Continual Service Improvement.

These five volumes map the entire ITIL Service Lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through to the design and implementation of the service and finally, the monitoring and improvement phase of the service.

ITIL – IT Service Management

ITIL: The Basics White Paper

Microsoft Second Shot 2014

Get a second shot at your Microsoft Certification for free

Retake an exam for free

Earn a Microsoft Certification and prove your skills with current technologies and solutions. Passing Microsoft Certification exams can be tough, but for a limited time, you’ll get a free second chance to succeed.

With Second Shot, if you fail your exam the first time you take it, you can use the same voucher for your retake exam.

Second Shot is available for the regular-priced individual technical exams with a prefix of 070 or 071, and for the Microsoft Technology Associate (MTA) certification exams administered through Prometric. See details and restrictions below. The Second Shot offer is available until 31 May 2014.

http://www.microsoft.com/learning/en-gb/second-shot.aspx